Privacy Policy

Last Updated: April 2025

INTRODUCTION

This is the Privacy Statement and Policy ("Privacy Statement") for Fluentcore, LLC and its affiliates ("FluentData"). This Privacy Statement was last updated in April 2025 by FluentData. FluentData understands that your privacy is important. FluentData is committed to protecting your privacy and the personal information you provide or as you access and use materials on https://www.fluentdata.co.

Additionally, information submitted to FluentData in response to an email request for information or other outreach from FluentData will be treated under this Privacy Statement.

If you are a resident of California, please see the California Addendum at the end of this Privacy Statement for additional details on how we handle your information and how to exercise your rights.

FluentData may, at its discretion, amend this Privacy Statement from time to time. Material changes to our statement will be reflected here to inform you about the information we collect and how we use it.

This Site may contain links to external sites that this Privacy Statement does not govern. FluentData is not responsible for the privacy practices of any third-party site we link to. We encourage you to review the privacy policies of such sites before submitting information there.

YOUR ACCEPTANCE OF THIS PRIVACY STATEMENT

Please read this Privacy Statement carefully. By browsing our Site or giving your consent where required under applicable privacy laws, you agree to be bound by this Privacy Statement.

INFORMATION WE COLLECT AND HOW WE USE IT

What information do we collect?

FluentData collects information from you when you submit a request through our form, request copies of publications, subscribe to email newsletters and press releases, seek additional information regarding our services, and for FluentData-based marketing communications (via emails, social media platforms) based on your consent, where required under applicable privacy laws.

We collect personal information such as names, addresses, email addresses, telephone numbers, IP addresses, geolocation, areas of interest, and/or demographic information.

Surveys and Events

FluentData collects information if you register for conferences and other events sponsored by FluentData and/or participate in surveys conducted by FluentData. The personal information we collect includes names, email addresses, IPs, unique personal identifiers, areas of interest, and/or demographic information. Additionally, we sometimes aggregate demographic information and types of systems and browsers of users. FluentData may also conduct surveys of users on the web or use technologies to provide FluentData with details in a range of areas, such as user identity, user viewing habits, whether users found what they were looking for, whether the content of the Site is relevant to user needs, and the like.

How do we use personal information?

The purposes and uses of your personal information will depend on the use of the Site and the personal information provided. We process your personal information:

  • To safeguard the legitimate business interests pursued by FluentData, this includes:
  • We communicate with you and manage your requests regarding your account, FluentData newsletter subscriptions, publications, events, and survey participation.
  • We are personalizing your experience on the Site with relevant materials from FluentData.
  • To understand the Site's user population, identify areas of interest, and determine whether the Site is designed to work with the computer configurations of most visitors.
  • We are measuring and improving the effectiveness of FluentData marketing programs across different channels.
  • We are improving our web content and navigation.
  • It informs you about service updates and notifies you about other products and services FluentData offers that may interest you. This includes information about publications and events and tracking email engagement activity for internal use only.
  • Based on your consent where required under applicable privacy laws. To the extent that you have permitted us to process personal information for specific purposes, the legality of such processing is based on your consent. You may withdraw your consent at any time.
  • To fulfill a legal obligation. The previous includes measures against fraud and money laundering and tax and social security requirements.

HOW WE MAY SHARE YOUR INFORMATION

Third parties with whom we may need to share personal information to help us provide services and products to you and run our Site include:

  • Our subsidiaries or affiliates.
  • Our advisors.
  • Our third-party service providers process information on our behalf to help run some of our internal business operations, including email distribution, IT services, Site security, and marketing and event services.
  • Our business partners for publications and events co-organized by FluentData and them.
  • Law enforcement bodies to comply with any legal obligation or court order.
  • FluentData may disclose your contact information in response to inquiries by bona fide rights owners concerning allegations of copyright infringement or other proprietary rights arising from information you have posted on the Site or otherwise provided to FluentData.

RETENTION OF YOUR PERSONAL INFORMATION

FluentData retains your personal information for as long as necessary to fulfill the purpose for which it was collected. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide you with services (e.g., while you have an account with us or continue to use our services) and the length of time afterward during which we may have a legitimate need to reference your personal information to address issues that may arise.
  • If there is a legal obligation to which we are subject (e.g., specific laws require us to keep records of your transactions for a certain period before we can delete them) or
  • If retention is advisable in light of our legal position, such as regarding applicable statutes of limitations, litigation, or regulatory investigations, we will retain it.

MARKETING

In our marketing communications with you, we monitor and comply with applicable data privacy laws, and at any time you prefer not to receive further communications from us in any or all forms, you will have the ability to unsubscribe from such communications using a link provided in every email we send to you. When subscribing to FluentData email newsletters, you are allowed to select which promotions, news, and information you would like to receive at the time of registration, and you will have the opportunity to unsubscribe from such communications.

COOKIES AND OTHER TRACKING TECHNOLOGIES

FluentData may use cookies on this Site and in our communications with you to keep track of your visit to our Site and our communications with you. A "cookie" is a small amount of data sent from a web server to your browser and stored on your computer's hard drive. Other tracking technologies work similarly to cookies and place small amounts of data on your devices to monitor your website activity, enabling us to collect information about your use of our Site and services.

With most internet browsers, you can erase cookies from your computer's hard drive, block all cookies, or receive a warning before a cookie is stored on your computer. See your browser instructions or visit https://www.aboutcookies.org/ for more information. Once you have consented to use cookies, we store a cookie on your computer or device to remember this for the next time. If you wish to withdraw consent at any time, you must delete our cookies using your internet browser settings.

Please note that certain sections or functionalities of the Site might be inaccessible if your browser does not accept cookies. Currently, we do not respond to tracking signals from browsers.

SECURITY PROCESSES

FluentData has appropriate technological and operational security processes to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorized employees and contractors will have access to any data you provide, and that access is limited by need. Each employee or contractor with access to personally identifiable information must maintain confidentiality.

While we take steps generally accepted as industry standards to protect your personally identifiable information, FluentData cannot guarantee that your personally identifiable information will not become accessible to unauthorized persons, and FluentData cannot be responsible for any actions resulting from a breach of security when information is supplied over the internet or any public computer network.

COMPLIANCE WITH THE LAW

FluentData complies with all applicable data privacy laws. FluentData may be compelled to surrender personal user or customer information to legal authorities without express user consent if presented with a court subpoena or similar legal order or as required or permitted by the laws, rules, and regulations of any nation, state, or other applicable jurisdiction.

Additionally, in the event of a violation of the terms and conditions of use of the Site or a breach of any restrictions on the use of materials provided in or through the Site, we may disclose personal user information to our affected business partners or legal authorities.

YOUR RIGHTS

Under applicable data privacy laws, including but not limited to the GDPR, the California Consumer Privacy Act (CCPA), and the California Privacy Rights Act (CPRA), you have the right to request a copy of the personal information we hold about you and details of how we use that information. If any information we hold about you needs to be corrected or updated, you have the right to amend or rectify it; follow the process outlined below, and we will amend our records when appropriate. You also have the right to request that we erase your personal information, stop processing your personal information, restrict the processing of your personal information, and provide your personal information in a portable format. Where the processing is based on your consent, you may withdraw your consent to the processing. The previous may not apply if other legal justifications exist for continuing processing.

If you believe we may have incorrect personal information and would like to request a copy of the personal information we hold about you or exercise any other data protection right, please get in touch with us. Please note that we must verify who you are before providing any information.

You also have the right to complain to a relevant supervisory authority.

CHILDREN

FluentData understands the importance of protecting children's privacy, particularly online interactions. This Site is not designed for and does not intend to attract children under 18.

USE OF FLUENTDATA WEBSITES

Your access and use of the Site are subject to this Privacy Statement and specific other terms and conditions in our Terms and Conditions of Use.

CALIFORNIA ADDENDUM

This California Addendum applies to California residents and supplements the information provided above in the Privacy Statement. This Addendum does not apply to our job applicants, employees, or contractors when the personal information we collect about those individuals relates to their current, former, or potential role with us.

Collection, Disclosure, and Sharing of Personal Information

The following list details the categories of personal information we collect and process both online and offline, as well as the categories of personal information we disclose to third parties for our operational business purposes, including within the 12 months before this Privacy Statement was last updated by FluentData. The list also details the categories of personal information that we "share" for cross-context behavioral advertising, including within the 12 months prior.

We may share the following information with advertising networks for cross-context behavioral advertising:

  • Identifiers, such as IP address and online identifiers
  • Geolocation data, such as the approximate location derived from the IP address
  • Internet or other electronic network activity information, such as FluentData site browsing history, assets or previous visits, and interactions with our online properties
  • Inferences drawn from any of the personal information mentioned above to create a profile about, for example, an individual's preferences or characteristics

We may share the following information with our affiliates and subsidiaries, third-party service providers, advertising networks, external legal advisors, financial and other professionals, and legal authorities for operational business purposes:

  • Identifiers, such as name, IP address, and online identifiers, contact information, unique personal identifiers
  • Internet or other electronic network activity information, such as FluentData site browsing history, assets or previous visits, search history, and interactions with our online properties
  • Geolocation data, such as the approximate location derived from the IP address
  • Inferences are drawn from any of the personal information mentioned above to create a profile about, for example, an individual's preferences or characteristics or visitor statistics and tracking.
  • Browser fingerprint and IP address
  • Audio/Video Data: Audio, electronic, visual, and similar information

We may share the following information with our joint business partners for co-organized publications and events:

  • Identifiers such as name and contact information

We may also disclose your personal information to a third party in the event of any reorganization, financing transaction, merger, sale, joint venture, assignment, transfer, or other disposition of all or part of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).

We do not sell and have not sold personal information, including your sensitive personal information, in the past 12 months. Without limiting the preceding, we do not sell personal information of minors under 16 years of age, including sensitive personal information.

Sources of Personal Information

We collect this personal information directly from you and from third-party sources such as public databases, joint marketing partners, and social media platforms, where permitted under local applicable laws.

Purposes for the Collection and Use of Sensitive Personal Information

We may use sensitive personal information of account login, password, or credentials that allow access to an account that qualifies as sensitive personal information for purposes of performing services for our business, providing goods or services as requested by you, ensuring safety and integrity, short-term transient use such as displaying non-personalized first-party advertising, order processing and fulfillment, account servicing, providing service, verifying customer information, and activities related to quality assurance and security or product improvement.

Individual Requests

You may, subject to applicable law, make the following requests:

  • You may request that we disclose the following information to you:
    • The categories of Personal Information we collect about you and the categories of sources from which we collect such personal information
    • The business or commercial purpose for collecting or sharing personal information about you
    • The categories of personal information about you that we share (as defined under applicable privacy law) and the categories of third parties to whom we share such personal information; and
    • The categories of personal information about you that we otherwise disclose and the categories of third parties to whom we disclose such personal information (where applicable)
  • You may request that inaccuracies in your personal information be corrected.
  • You may request that your personal information be deleted.
  • You may request to receive specific pieces of your personal information, including a copy of the personal information you provided to us in a portable format.
  • You may request to opt out of sharing your personal information for cross-context behavioral advertising.

We will not unlawfully discriminate against you for exercising your rights under applicable privacy law. To make a privacy request, please get in touch with us via info@fluentdata.co or call +1 (561) 574-4876. We will verify and respond to your request under applicable law, considering the type and sensitivity of the personal information subject to the request. We may need to request additional personal information, such as a copy of your driver's license or utility bill, to verify your identity and protect against fraudulent requests. If you make a deletion request, we may ask you to confirm your request before deleting your personal information.

Authorized Agents

If an agent wishes to request on your behalf as permitted under applicable law, the agent may use the submission methods outlined in the "Individual Requests." As part of our verification process, we may request that the agent provide, as appropriate, proof relating to their status as an authorized agent. Additionally, we may require that you verify your identity as described in the "Individual Requests" section or confirm that you provided the agent permission to submit the request.

Deidentified Information

Where we maintain or use deidentified information, we will continue to retain and use it in a deidentified manner and will not attempt to reidentify it.

CONTACT US

For further questions, you may contact the appropriate data protection contact point:

Data Protection Office
Fluentcore, LLC
14681 Biscayne Blvd, # 115
North Miami Beach, Florida 33181
United States of America